Sledding - Terms and conditions
Find the answer quick
Before you set off to visit the sled run in Dagali
Book sledding on-line
Choose the best activity for you here.
Do you have a valid ski pass for Dagali Fjellpark?
Contact us directly to book sledding.
Always check this website
On this website, which we update every day at 9:00 am, you will find information about opening hours the actual day.
Weather issues
If the sled run is closed due to bad weather, which could lead to dangerous conditions on the sled run on the actual day, you can:
The ski center has the right to stop the operation for safety reasons without notice.
Can you read on our webside, that it is possible that the sled run will close on the actual day due to bad weather, which could lead to dangerous conditions on the sled run?
If you do not want to risk the facility closing before you can get to us, you can:
Bad weather is not the reason to cancel the booking in the last minute, and demand a refund. If the ski lift leader considers, based on the qualification, that the weather does not cause dangerous conditions on the slopes (due to the cold, rain, wind or ice on the slopes), the facility stays open regardless of the weather.
All for your information
| What are your options in these cases? | move sledding to a new date | get a refund | get a voucher with validity one year |
|---|---|---|---|
| - shutting down due to bad weather, which could lead to dangerous conditions on the sled run on the actual day | YES | 100% | YES |
| - when it is written on the facility's website that it is possible that the facility will close due to bad weather, which could lead to dangerous conditions on the sled run on the actual day | YES | 100% | YES |
| - bad weather, when the facility is open | NO | NO | NO |
| - shutting down due to lack of snow | YES | 100% | YES |
| - force majeure | YES | 100% | YES |
How to do this?
The best thing is to call (+47) 906 22 675 (from 9:00 to 17:00).
Or use the quick form for rebooking.
You can also send an e-mail on booking@dagalifjellpark.no:
- please write your name, phone and the time, when you should have come,
- check on-line booking, look at available terms and please write which term you have chosen, i.e. date and time
- in case of rebooking by email, we do not guarantee that the time you have chosen will still be available, as on-line booking changes every minute. We reserve the right to choose a different available time.
If you can’t come, someone else can take over your order. Changing customer information is free of charge. Just write us about it on booking@dagalifjellpark.no:
- please write your name and time, you should have come,
- write us the name of the new customer, as well as phone number and e-mail address, so that we can contact the new customer, if we need to.
Refunds are made at your request, which you send to Dagali Fjellpark no later than 1 month after you should have come.
Use the simple form to get refund.
Or write an e-mail on booking@dagalifjellpark.no,
- write your name and time, you should have come,
- provide your bank account number and contact information for a refund, to get a refund.
Do you need to cancel sledding?
We will always appreciate if we can help you to solve the situation in another way, do not hesitate to contact us.
- Cancelation 7 days or more before appointment – it is refunded 100%.
- Cancelation less than 7 days before the appointment – it is refunded 0%*.
* Exception in case of shutting down due to bad weather, which could lead to dangerous conditions on the sled run.
To cancel your entire order, or a part of it (one or more people), please send an email on booking@dagalifjellpark.no:
- please write your name and time, you should have come,
- describe whether you are canceling the entire order or just a certain number of people,
- provide your bank account number and contact information for a refund, if you are entitled to a refund.
Still without the answer?
Read Terms & Conditions
Find all your answers! Weather issues? How to move the date, get refund or cancel sledding?
Book sledding in Dagali
