Hardangervidda Snowkite - Terms and conditions

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Basic guidelines

No good conditions - New date

Dagali Fjellpark reserves the right to cancel the course date and arrange a new date if the weather conditions are not good. No refunds are given. In the case that both parties do not agree on a new date, a voucher with a validity of 1 year will be issued.

If the instructor ends the lesson due to bad conditions

If the instructor ends the lesson due to bad conditions (e.g. no wind, too much wind, heavy snowfall, low visibility or any other danger), the rest of the capacity of the lesson will be postponed to another day (in case of 1 day lesson). If the daily capacity (4h+ 2h) of multiple days course is not fulfilled within one day, it can be moved to other day of the course.

If you end the lesson

If you end the lesson before the full lesson’s duration (4h with instructor + 2h on my own) for several reasons (e.g. cold, exhaustion), there are no refunds given. In case of multiple days course, these unused hours won’t be moved to other day of the course.

Practically about Hardangervidda snowkite

If you can’t come, someone else can take over your order. Changing customer information is free of charge. Just write us about it on snowkiting@dagalifjellpark.no

  • please write your name and time, you should have come,
  • write us the name of the new customer, as well as phone number and e-mail address, so that we can contact the new customer, if we need to.

We will always appreciate if we can help you to solve the situation in another way, do not hesitate to contact us.

  • Cancelation 7 days or more before appointment – a voucher with a validity of 1 year will be issued, or it is possible to agree on a new date (within 1 year) immediately. No other refunds are given.
  • Cancelation 7 days – 48 hours before the appointment – a voucher which covers 50% of the financial amount paid for the lesson will be issued with a validity of 1 year. No other refunds are given.
  • Cancelation less than 48 hours before the appointment – no refunds are given.

To cancel your entire order, or a part of it (one or more people), please send an email on snowkiting@dagalifjellpark.no

  • please write your name and date, you should have had the lesson,
  • describe whether you are cancelling the entire order or just a certain number of people.

Do you still have a question?

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